Tip Sticks
Leadership Tip of the Day for Busy Managers: Employee Discipline Procedures
Join Bob and Jed this week, as they talk about Employee Discipline, and how to do it well. Nobody likes it, and many managers don’t fully think through all the way through it, and make it much harder on themselves.
Monday's Tip (Employee Discipline Procedures): Make sure Expectations are Clear. You can't take people to task for things they didn’t know they were accountable for. Make sure you have set clear expectations, and are constantly refining them.
Tuesday's Tip (Employee Discipline Procedures): Document Everything, Every Time. Keep a file on every employee, and write down everything pertaining to performance – even if its just a verbal conversation.
Wednesday's Tip (Employee Discipline Procedures): Have a Process for Discipline. You cannot improvise progressive discipline. You need to think through ahead of time the possible courses of action and outcomes of your decisions.
Thursday's Tip (Employee Discipline Procedures): No Surprises. If you communicate well, then when you are put in a position where you must take corrective action, the employee won’t be surprised. This will make your life much easier.
Friday's Tip (Employee Discipline Procedures): Do it for the sake of your good performers. Often employee discipline and/or terminations are met with a chorus of “What took you so long” from other employees. You owe it to them to deal with problem performers.
3 Things to remember about Employee Discipline Procedures:
1. Document everything, every time, always. You need this to mitigate the risk of harassment or wrongful dismissal claims. It is also good practice.
2. Don’t over or under react to a situation. Make sure the action you take is commensurate with the nature of the transgression
3. Don’t make it personal. It makes it much easier for all concerned if you can adequately detach personalities from the situation.
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Watch our video about the Employee Discipline Procedures.
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